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CORE RETURN POLICY – Applies to all products listed with “(Exchange).”
A core charge is an additional charge placed on various items according to their availability. The charge can be refunded by exchanging the part that was ordered with your core (old one).
Your core must be shipped to All Cadillacs to receive core refund credit.
All cores must be in a re-buildable condition to receive credit.
All cores must match the same model year, style, and brand (if applicable) that was ordered to receive credit.
Core refund will not be issued until the builder determines it CAN be rebuilt. This process can take 4-6 weeks.
Core refund will be applied to the credit card that was used to pay for the invoice.
Your shipment will come with a core return form enclosed. This must be returned with the core.
Products purchased from All Cadillacs have a 100% guarantee, meaning everything can be returned if it does not meet the customer’s expectations.
No returns, core credits, refunds or exchanges after 30 days. No Returns of Electrical Items. We typically don’t allow for return on freight items.
Please note, if shipping costs are more than what was charged on website sales or quoted on eBay; additional charges will apply and be charged to your credit card. We will call you with this exception and then these charges will be billed before the item is actually shipped.
We reserve the right to select the most appropriate shipping method. We use United States Postal Service (USPS), United Parcel Service (UPS) and Federal Express (FedEx). We will ship to your freight forwarder; you provide the shipping instructions. Damaged items must be reported to us and the shipper immediately. Claims for shortages must be made within 5 five days of the receipt. All returns may be subject to a 20% handling and restocking charge.
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.